Borrowers & enquiries
Questions about a loan family, your enquiry reference, documents your consultant asked for, or anything about a file in progress.
hello@ojas.loansThe Ojas ecosystem
The Ojas ecosystem
Every file at Ojas Loans is carried by a named consultant — so when you write in, a person answers, typically within one business day (IST). We are a Lending Service Provider: we arrange credit from regulated lenders and are not the lender.
Questions about a loan family, your enquiry reference, documents your consultant asked for, or anything about a file in progress.
hello@ojas.loansCAs, ex-bankers, and franchise consultants joining the advisory network, and regulated lenders exploring the panel.
partners@ojas.loansAccess, correction, or erasure requests and anything covered by the Privacy Policy — handled with priority.
privacy@ojas.loansThe fastest path is the eligibility check: a short enquiry about your venture and what you need. You get a reference id straight away, and a named consultant calls within one working day. Checking is free, rates are always indicative and subject to lender underwriting, and loan money moves directly between you and the lender.
Advisors bring borrower relationships and work files on our workbench, with commission that is disclosed and transparent. The partner page covers who fits, how onboarding works, and how you get paid.
If something about your experience with Ojas Loans wasn’t right — a fee that wasn’t disclosed, advice that over-promised, or a file that stalled without explanation — write to grievance@ojas.loans. We acknowledge every grievance and respond within the timelines the law sets. Complaints about a sanctioned loan’s terms, disbursal, or collection belong with the regulated lender that holds your loan — your consultant will point you to the right channel if you’re unsure.